![]() Rescue allows for the ability to document session history and notes to track information for future sessions. Apart from Linux support, Rescue seems to offer many of the features Opens a new window you’re after including support for Mac and Windows. If you’re looking for a remote support and access solution that keeps security at the forefront without requiring pre-installed software, Rescue could be a great option for you. Thank you so much we really appreciate it! Very grateful for all the LogMeIn mentions. Splashtop, from what i remember, did work pretty good with multiple monitors and had a bunch of common feature you find in remote desktop apps like TV and ConnectWise. Thinking about it most of these features were the Datto RMM side. Datto RMM also had a library of pre created scripts/tools you could download and implement with just a few clicks. Or if you are programming friendly you could write your own scripts to do almost anything remotely you could do locally. You could even automate a huge amount of process like disk cleanups and software installs. When paired with Datto RMM it provided everything at a glance from the agent from disk usage to software license keys. VERY powerful and it had a TON of features. I have used it when I worked for a Datto reseller and combined it with Datto RMM. It allows you to organize your endpoints with custom scripts so you get the look/feel of your clients the way you want it. I have a single tech with unlimited endpoints. ![]() Agent has zero impact on a current system as well. You just send them to your webpage and give them a code to let you connect. It has the option to have an agent to connect with or setup the portal to have clients connect with a one time code for support so you do not have to have hundreds of clients you never connect to on a regular basses. In a pinch i can use it on my iPhone or iPad to remote in to do work. I use it for Windows and Linux and it is very smooth. If you don’t, then go back and read the SSH link in the 2nd paragraph. You need to use the following commands.I have been using ConnectWise for a few years now. We’ll assume you’ve already set up SSH and know how to connect. If you’re not at the device and TeamViewer isn’t authenticating, just connect to it with SSH. So, if you’re at the device, just open the terminal. If you’re physically at the computer, why are you using TeamViewer?!? If you’re physically at the computer, you can just restart it with the GUI – or you can use the terminal. It just depends on which terminal, I suppose!Īnyhow, this is just a short article. After all, you might choose to do it locally – where this will also work. Well, no… I have no idea how you’ll be doing it. So, you’re doing it from the terminal – you’re just doing it remotely and using SSH to do that. I actually do this with SSH, but it’ll work in the terminal. The only way to make it work, without visiting the device in person, is to restart it. The reality is, I like TeamViewer quite a bit but it has a nasty habit of failing during the authentication step. In a previous article, I wrote about TeamViewer, and this article will teach you how to restart TeamViewer from the terminal.
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